Resume

Jennine Hawkins

Just4jae_nb@yahoo.com

Objective

To obtain a challenging position with a dynamic company that focuses on the business requirements needed to promote both industry and revenue growth.

 

Skills

  • Experience in Adobe audition, final cut pro, copy writing and script writing.
  • Extensive and varied experience providing customer service in the retail, private security, health insurance and child development areas of business.
  • Demonstrated ability to deliver creative approaches to address customer service business needs.
  • Computer skills including MS Office 2000 suite of products, Banking lock-box processing and telemarketing.

 

 

Experience

Affordable Bankruptcy (Office Assistant)                          September 2013 to Present

Accept calls and make appointments.  Provide clients with a list of documents necessary to file a bankruptcy petition.  Bankruptcy document preparation.  Follow up with clients to make sure the bankruptcy process is completed.

 

Alta Resources (CSR)                                                         May 2011 to September 2013

Answered inbound calls for Anthem Blue Cross and Blue Shield. This included gathering personal information from callers and routing them to Anthem agents for insurance quotes.  Duties also included providing customer service for health care providers, communicating with licensed agents and data entry.

 

  1. Dunn and Associates (Credit Counselor)                      May 1994 to December 2010

Managed general clerical details including correspondence, heavy calendar work and company reports ensuring minimal processing delays. Counseled clients regarding their consumer credit and worked with them to create re-payment plans to their debtors. Managed all collection and sales transaction receipts.

 

Education

Illinois Media School

Radio and TV Broadcasting Core Program 2016 – Present

 

Computer Learning Center

Computerized Business Systems and Administration 1999 – 2000

 

City Colleges of Chicago

General studies including Pre-law and Child Development 1995 – 1996