To obtain a challenging position with a dynamic company that focuses on the business requirements needed to promote both industry and revenue growth.
- Experience in Adobe audition, final cut pro, copy writing and script writing.
- Extensive and varied experience providing customer service in the retail, private security, health insurance and child development areas of business.
- Demonstrates ability to deliver creative approaches to address customer service business needs.
- Computer skills including MS Office 2000 suite of products, Banking lock-box processing and telemarketing.
National Protection Investigation Agency (Security Officer) July 2017 to Present
Providing first class customer service and security. Duties include safety checks and patrolling sites for various functions.
Affordable Bankruptcy (Office Assistant) September 2013 to Present
Accept calls and make appointments. Provide clients with a list of documents necessary to file a bankruptcy petition. Bankruptcy document preparation. Follow up with clients to make sure the bankruptcy process is completed.
Alta Resources (CSR) May 2011 to September 2013
Answered inbound calls for Anthem Blue Cross and Blue Shield. This included gathering personal information from callers and routing them to Anthem agents for insurance quotes. Duties also included providing customer service for health care providers, communicating with licensed agents and data entry.
Illinois Media School Radio and TV Broadcasting Core Program/ Audio Production 2016 – Present
Computer Learning Center Computerized Business Systems and Administration 1999 – 2000
City Colleges of Chicago General studies including Pre-law and Child Development 1995 – 1996